FAQs
How will my eBook or audiobook be delivered?
I use a company called BookFunnel to deliver eBooks and audiobooks purchased from my store. It's pretty simple—after you check out, you'll receive an email from BookFunnel with the link to download your purchase.
If the email hasn’t arrived in 5 minutes, look for it in your spam or junk folder. If you used a different PayPal email address when checking out, the email could turn up there.
If you still have no luck finding it, email paula@pamasonauthor.com – But for technical support with your ebook or audiobook, email the folks at help@bookfunnel.com
How will I read my eBook?
eBooks can be read on a bunch of devices—or with BookFunnel's own nifty app!
Books can be read on: Kindle Fire tablets after 2015, Nook tablets after 2014, Kobo eReaders apart from Kobo Aura, Apple devices:
Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012); Android Tablets and Phones after Android 5.1(2013); your computer using Chrome or Firefox browser.
You cannot download your ebooks to the BookFunnel app or read on the browser from the following:
Any E-Ink devices, including Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight, Kobo Aura.
Internet Explorer browser
Kindle Fire 1st Gen (2011)
NOOK Color (2010), NOOK Tablet (2011), NOOK HD (2012)
SOLUTION: If you have one of these, simply install Chrome or Firefox on your computer!
How do I listen to my audiobook?
You can listen to your audiobook in the BookFunnel app, or by streaming in the BookFunnel cloud player, or with DRM-free MP3 downloads!
The BookFunnel App is built specifically for audiobooks.
The BookFunnel App is supported on devices running at least Android 5.1, iOS 11, and Amazon Fire Tablet 5th Generation.
OR
You can listen to the MP3 files on your computer or on any MP3 playing device.
OR
You can simply stream to your browser!
Your BookFunnel Library
Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:
Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.
BookFunnel Help Page for eBooks and audiobooks
Find help here https://getbookfunnel.com/
What payment methods do you accept?
PayPal, Shopify’s own ShopPay, credit cards, Google Pay, Apple Pay.