Shipping policy

ORDER PROCESSING:

Please allow 3 days to process your order. Expect an email within 5 days to let you know your order is on the way! Orders are generally shipped within 5 days using third party distributors Lulu, Bookvault and Printify. 

STORE PICKUP -  2069 Glenelg Hwy, Scarsdale, VIC, 3351

Orders cannot be picked up locally.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at paula@pamasonauthor.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at paula@pamasonauthor.com.